SCHEDULING, REFUNDS AND CANCELLATIONS

1ST IN values your business and I ask that you respect 1ST IN business scheduling policies.

1ST IN does not offer refunds. If you need to RESCHEDULE, I require 48-hour notice by phone, text or email of your need to reschedule. There will be no penalty and 1ST IN will credit 100% of your registration fee to an upcoming class of your choice if you reschedule with 48-hour notice.

1ST IN recognizes that EMERGENCIES can happen. We understand that due to unforeseen or unexpected changes in your schedule, you may need to reschedule and change your appointment with 1ST IN. If cancelling less than 48 hours but more than 6 hours before class, a full or partial credit toward another class may be offered, upon my discretion.

A LATE CANCELLATION (less than 6 hours before class), will be subject to a penalty of 50% of your registration fee, with the remaining 50% to be applied to the registration fee of an upcoming class of your choice.

NO SHOWS are subject to a cancellation fee amounting to the cost of the scheduled service. NO SHOWS are defined as students who do not notify 1ST IN via phone, text or email prior to the scheduled class start time to reschedule their training and fail to show up for the class.

Please arrive for training 15 minutes prior to the scheduled start of your class to sign waivers.

EXTREME WEATHER AND OTHER UNFORESEEN EVENTS

Circumstances such as extreme weather conditions or unforeseen events arise which may necessitate 1ST IN requiring that a class be rescheduled. 1ST IN will reschedule your class as soon as possible after the original date. No refunds will be given unless the class cannot be rescheduled.

OTHER POLICIES

Students will be briefed at the start of each class day on safety policies and procedures. Failing to follow these policies and procedures may result in the student being removed from class with no refund.

Students should always bring food, drinks, and medications that will be needed for the duration of the training classes.

Training classes are conducted outdoors. All training classes will be held regardless of weather unless there is a risk of lightning, which may require a pause in training.

Students should bring weather appropriate clothing and are encouraged to bring extra clothing and footwear.

Anyone who repeatedly displays improper gun handling skills or behaves in an unsafe manner will be asked to leave the premises without a refund.

Any student suspected of being under the influence of any intoxicating substance will not be allowed to participate in any training and will be asked to leave the premises without a refund.